Information Center
Plain-English guides to the problems Maryland consumers face most often — what the law says, what to document, and what to do next.
Auto Fraud
Maryland’s Consumer Protection Act may apply to material misrepresentations or omissions in a vehicle sale. Contract, warranty, and federal protections may also be relevant to particular facts.
Lemon Law
Maryland Lemon Law and warranty protections have specific coverage, repair, and notice requirements. A refund or replacement is not guaranteed; the vehicle and documented repair history must be reviewed.
Contractors
Maryland home-improvement requirements, contract law, and the Consumer Protection Act may be relevant. Licensing and potential administrative remedies depend on the project and contractor; eligibility must be assessed individually.
Consumer Law
Maryland’s Consumer Protection Act addresses unfair or deceptive practices in covered consumer transactions. A private claim requires more than dissatisfaction: the conduct, reliance where required, and resulting loss must be assessed.
Debt Collection
The federal Fair Debt Collection Practices Act and Maryland Consumer Debt Collection Act may govern collection conduct. Their coverage differs, and a dispute about collection behavior does not automatically erase a valid debt or court judgment.
Credit Reporting
The Fair Credit Reporting Act addresses credit-report accuracy, permissible access, and dispute investigations. Bureau and furnisher responsibilities differ, and available claims depend on the dispute history, conduct, and resulting harm.
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